Services

Installation

Our main aim as HETAS registered installers is to provide a high quality and professional service. From the initial free survey and quotation through to installation and sign off, the same installer(s) will be with you every step of the way.

We are able to install flexible flue liners or construct a twin wall system for both wood and multi-fuel appliances.

Click here to see some of our completed work.

Flexible Flue Liners

Flexible flue liners are used with all chimneys that need lining, from stove installations to open fires. It is imperative to have the correct size flexible liner for your appliance, and to meet the manufacturers recommendations. We will advise you of the size required at the site survey.

We use a HETAS approved flexible stainless steel liner which is usually drawn down the chimney by rope from the top and will pass round most bends without opening up the flue. A cowl at the top of the chimney helps to stop rain and birds getting down the chimney. The bottom of the liner is connected to the vitreous enamel stove pipe from your stove.

Twin Wall Systems

It’s ok if you don’t have a chimney. Prefabricated stainless steel systems (twin wall systems) can be the answer where there is no chimney to use or the chimney is inadequate for the needs of a fire. They are fixed to the outside of a building, although they are suitable for use internally as well. The installation of the twin wall system will allow an open fire or stove to be used where there is part of an existing chimney, or no chimney at all. Our team of highly skilled and experienced flue installers can create a chimney system which allows safe access of your flue through ceilings, walls and externally through the home if required.

A twin wall flue is a stainless steel pipe which runs directly from your fireplace or stove and runs through the inside of the building or through a wall to allow fumes to escape outside. We provide and install a range of various sizes of twin wall flue systems to suit your property.

Another great benefit of these flue systems is to allow our customers to have a wood burning or multi-fuel appliance in an extension, outside building, narrowboat, or in fact anywhere that needs additional heat!

Stove Installations

Contact us today for a free quotation.

Chimney Testing & Repairs

The purpose of chimney testing is to establish whether or not a chimney flue is sound and fit for use and has adequate draught to ensure the safe removal of smoke and to ensure that the combustion gasses evacuate from the fireplace upwards and out through the chimney pot and not leak into any other areas which surround the chimney system.

A smoke test will identify if there are any cracks or leaks within the chimney flue which if unidentified could result in harmful gasses and Carbon Monoxide (CO) leaking into your home or that of a neighbours.

Using state of the art equipment we are able to ascertain the integrity of the flue, and give a definitive answer as to whether or not the chimney needs relining. Often, relining is not necessary, so the test itself can save you money.

If the chimney does need to be relined or repaired, you can rest assured that you have taken the right steps to protect you and your family.

Reasons for Having a Chimney Test

The main reasons for having a chimney/flue test are:

If you are having a new stove or fireplace installed to your existing chimney and therefore reinstating the flue you need establish the integrity of it.

If you are experiencing problems with your flue.

If you have moved to a new property and do not know the history of your flue.

If you have not used the chimney during the past 5 years.

We are also deemed competent under the HETAS approval schemes to allow us to competently smoke test your chimneys for safe use when burning either solid fuel (smokeless fuel, coal & wood) or gas appliances.

The smoke testing is carried out in accordance with the relevant Building Regulations and to British and European Standards. It is a requirement prior to smoke testing to first sweep the chimney to ensure that it is clear and free from soot which could block existing cracks in the chimney flue.

Maintenance

Maintaining and servicing your stove is critically important if you want to keep it operating efficiently and safely. A service would include the replacement of broken or damaged rope seals, gaskets, firebricks, glass and fire cement seals. All moving parts should be checked to ensure that they are able to move freely when in operation.

You may wish to check these yourself, however you will note from most multi-fuel appliance warranties within the terms and conditions that the service and maintenance of the stove must be carried out by a HETAS registered installer or other approved competent person.

Your stove should be serviced at least once a year or as stated by the manufacturer. We recommend that you do this during the warmer months as this will allow you plenty of time before you come to use your stove over the cooler months.

Unfortunately many people leave the maintenance until they come to use their stove again, the problem you will find is that it is the industry’s busiest period, and availability of our engineers will be limited due to installations, but also any replacement parts that may be required can prove difficult to obtain. To avoid disappointment, please book your maintenance check during summer.

Service & Maintenance Plans

We do have a service and maintenance plan in place for all our customers.

If you wish us to provide you with information specific to your stove, please do contact us.

Get in Touch

If you have any queries or simply would like to get in touch then visit our contact page and we will get back to you as soon as possible.

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